Your success hinges on your reputation. Patients remain loyal, or refer your clinic, because of how they feel about the care you provide. They want to feel they’re receiving the most appropriate care, and they want to feel that you have their best interests at heart. The way you communicate with patients can significantly influence their feelings in both categories.
Caroyn Borel is the Financial Insurance Coordinator at Nice Smile Family Dental, a thriving General Dentistry practice in Greenville North Carolina. When it comes to privacy compliance, she says, “I have never been in an office that is more thorough than this one. We do absolutely everything by the book.” When it came time to select a secure-mail provider for the secure transfer of digital x-rays to consulting specialists, Caroyn explains, (more…)
It’s important to know where you stand with your customers. To understand how well Brightsquid serving our users, we asked users for open and honest public-facing ratings and reviews on our Facebook page. So far, every rating is 5 Star, and the reviews provide an important insight into the benefit Brightsquid delivers to clinics across North America.