Secure Communication That Creates Clinic Efficiency

Make clinic life easier with healthcare-grade private messaging, large file transfer, and automatic privacy breach prevention.

Used to improve information flow at more than 50,000 healthcare clinics across North America.
reduction in referral processing time
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shorter patient consultations
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improvement in staff retention
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Simplified Communications For Better Well-being

Over 91% of healthcare professionals agree that the fastest way to improve the quality of patient care is fixing the burden of time-intensive, manual administrative processes.

Secure-Mail is a simple-to-use service with a powerful impact on the well-being of your patients and your clinic.

Yes, it’s privacy compliant and prevents privacy breaches like mis-dialed faxes, unblinded emails, ransomware, and phishing attacks. It also saves staff time for more productive tasks such as patient recall, or screening your panel to ensure they’re getting all the care they need from your clinic.

Simplified Communications For Better Well-being

Over 91% of healthcare professionals agree that the fastest way to improve the quality of patient care is fixing the burden of time-intensive, manual administrative processes.

Secure-Mail is a simple-to-use service with a powerful impact on the well-being of your patients and your clinic.

 

Yes, it’s privacy compliant and prevents privacy breaches like mis-dialed faxes, unblinded emails, ransomware, and phishing attacks. It also saves staff time for more productive tasks such as patient recall, or screening your panel to ensure they’re getting all the care they need from your clinic.

Full Featured for Clinic Needs

Switch to Secure-Mail to optimize your clinic communications with proven tools and processes while acquiring the knowledge needed to operate safely in the digital world. You can use Secure-Mail with anyone, anywhere, regardless of their profession – even if they don’t have an account yet.

Error-proof Privacy Compliance

With built-in safeguards that prevent the most common privacy breaches in healthcare, Brightsquid Secure-Mail meets and exceeds privacy requirements across North America.

Compliant Shared Inbox

Send and receive as a team so nothing gets missed. Create user accounts for each team member because sharing passwords breaks privacy rules. Only assigned staff can access this clinic inbox.

Custom Message Templates

Save hours of typing and attachment searching every month by turning common communications into Secure-Mail templates that are automatically personalized and can include multiple recipients at once.

Very Very Large Attachments

Send legible images. Secure-Mail can deliver full-resolution medical imaging files in an instant. Attach as many 500MB files as needed.

Read Receipts

Close the loop on communications by knowing if and when messages you send are read. Great for reminders and time-sensitive information or requests.

Message Recall

In case mistakes happen, you can remove access to messages and attachments for recipients who received a message in error or are no longer involved in care.

Secure Bulk Messaging

Send announcements, updates, and even secure screening questionnaires to your entire panel or groups of patients.

Breach Prevention Training

The Brightsquid Privacy Support Team created a 45-minute online Privacy Breach Prevention course available to all subscribed Brightsquid user accounts.

Multi-Organization Membership

Staff that work with multiple clinicians, or clinicians that work across multiple clinics, can use one login to easily switch between inboxes connected to different clinics.

Connect With Anyone. As Easy As Email

Brightsquid Secure-Mail can replace, fax, phone, mail, and email communications as well as paper forms and some in-person visits. You can exchange protected patient data with any of the 80,000+ healthcare professionals already using Secure-Mail, or invite new users to their own free account. All of your patients can have free accounts to receive appointment prep documents, follow up, results, reminders, and billing or insurance. Patients can also take strain off your phone system by sending non-urgent messages to your clinic.

Work Smart, Improve Patient Outcomes

Over 79% of staff and clinicians say Secure-Mail is the fastest way to communicate with other clinics. When you invite patients to use Secure-Mail, you’re supporting improved treatment adherence, stronger attachment, and better engagement.

Patients don’t overuse Secure-Mail:
Patients own 81% of Secure-Mail accounts
Patients send 22% of Secure-Mail messages

Be More Patient Centric

Over 90% of patients expect to be able to use secure messaging with their healthcare clinics. 84% of patients are willing to switch healthcare providers for convenience alone. Patients have more convenient options for accessing care than ever before. By inviting patients to Secure-Mail, you’re giving them an easier way to access your clinic, which’s also easier for your staff, while strengthening attachment.

Learn how to have the biggest impact on clinic efficiency.

Our experts can help evaluate your current communication processes, identify opportunities for efficiency, and recommend the most effective implementation for your clinic.