• Set up your Virtual Front Desk
• Patients prefer Secure-Mail for continuity of care
• Your Virtual Care system must be privacy compliant
• Over 4 decades of privacy expertise
Brightsquid Secure-Mail is the secure messaging system that supports high quality patient-centered care. Set up Secure-Mail as your Virtual Front Desk to streamline the intake and management of patient concerns and communication with other clinics.
You’ve entered a new era of healthcare and Virtual Care is playing an important role in the success of your clinic. The way you implement Virtual Care has important implications for patient outcomes, patient satisfaction, and the viability of your clinic.
Secure-Mail forms the the compliant and user friendly foundation of your Virtual Care system.
When you offer patients the option to connect through secure messaging, patient outcomes improve because attachment, engagement, and treatment adherence all increase. Continuity of care strengthens. And the use of walk-in clinics, ERs, and private online virtual care services is reduced.
Clinics using Secure-Mail increase average daily visits and focus clinician time on the most impactful interactions. Many patients are more likely to access care when clinics offer the convenience of secure messaging.
Best Practices for Virtual Care and flattening the curve of COVID-19
Right now, response time is critical to flatten the curve of COVID-19. You need to activate a virtual care plan as quickly as possible, but there’s no...Learn more >>
Establish and maintain privacy compliance at your clinic to protect your patients and enable best practices and programs.
Answer seven yes or no questions to learn where and how patient privacy is at risk in your clinic, and strengthen your Privacy Breach Prevention Plan.
Use secure email to run your Virtual Front Desk to streamline how you manage patients requests, and conduct Virtual Care. Plus: block ransomware, save wasted time, strengthen relationships, and streamline care coordination with other clinics.
Get the efficiency of email with all the security of a face to face meeting. Try Secure-Mail to communicate with patients, maintain social separation, and ensure continuity of care.
Privacy compliance is good for business. Following compliant practices mitigates the risks posed by cyber threats and privacy breaches which must be reported. We can help with your Privacy Impact Assessment, PIPEDA compliance, and ensure you’re operating in compliance with HIPAA.
Privacy breaches happen every day in healthcare. Since privacy breach reporting became law, breach reports have more than quadrupled.
When your clinic follows the best practices laid out in expertly prepared policies and procedures, you build a strong defense against privacy breaches.
Compliance is an ongoing effort in your clinic. Regulations change with the landscape. New ransomware and phishing attacks are unleashed on you every day.
As your clinic evolves, your policies and procedures have to too. All your staff should receive regular privacy compliance and breach prevention training to help them identify and combat any threat to clinic security.
One of the largest unreported crimes after ransomware attacks is email compromise. Healthcare clinic staff are 40% more likely to click on phishing emails because they’re busy and attackers target them for the value of patient records.
You can help eliminate the threat of privacy breach through email by using ransomware-blocking Brightsquid Secure-Mail instead. Secure-Mail looks and feels just like email and is purpose built for healthcare clinics with features like Shared Inbox and read Receipts and it complies with privacy regulations across North America and Europe.
Most health information data breaches in recent years have been due to mistakes or security lapses inside healthcare organizations. 25% of privacy breaches in healthcare involved employee error.
Assess the risks to the integrity of your clinic with a professional Privacy Impact Assessment (PIA). A comprehensive PIA done by expert privacy consultants identifies where in your clinic there is risk of patient data breach and determines your strategies for mitigation including clinic policies and training for all staff.
Depending on where you’re located, you may only need us to create policies and procedures compliant with the regulations in your area. Click the button below to learn more about your compliance needs.