Healthcare Data Delivery Done Right

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Frequently Asked Questions

What is Brightsquid?
Brightsquid Secure Communications Corp. delivers modern communications services that help healthcare teams share patient information more quickly and easily than ever before. We offer our privacy expertise to assist clinics and organizations with on-going privacy compliance in the form of Privacy Impact assessments, training, breach assessment and reporting, and more. To more fully protect your clinic, as a Brightsquid subscriber, you also qualify for discounted rates on Cyber Liability Insurance through Lloyd’s of London.
What is Brightsquid Secure-Mail?
Closely modeled after email, Brightsquid Secure-Mail connects all members of any healthcare team including patients, to accelerate care through increased access to information. The result is greater access to care and increased care quality.
Who uses Brightsquid?
Brightsquid is the trusted leader in secure communication, providing a secure, compliant email service for all healthcare providers including medical offices, dentists, allied health, specialists, labs, and patients.
Where did the name Brightsquid come from?

Brightsquid was born from the need to share medical images with colleagues around the world in a way that was fast and compliant with privacy laws that protect patient information. One of our founders, a radiologist, drew a diagram of his idea and saw that it resembled either a spider or a tentacled sea creature. Around that time he became aware of a bioluminescent squid. As Secure-Mail was bringing illumination to healthcare by making information more accessible, the name Brightsquid just made sense.

Does Brightsquid comply with regulations?

Yes. Brightsquid is audited several times a year by third parties and partners to ensure continued compliance with HIPAA, PIPEDA, and the HIA as well as other important regulations. Our service is also accepted as compliant by the OIPC in Alberta.

Can I use Brightsquid when I am away from office?

Yes. Brightsquid is a web-based service accessible anywhere through modern web browsers including on your mobile phone or tablet.