Social Services
Privacy Training
This course was designed for Social Services professionals who work with personal information in community agencies, non-profits, housing organizations, and family support programs.
Protect Privacy in Social Services.
Social Services support individuals and families during some of the most vulnerable moments of their lives. The information they share about their health, housing, income, relationships, and personal circumstances, is deeply personal and must be kept confidential.
Safeguarding this information is not just best practice, it is essential to maintaining trust, dignity, and respect. When privacy is upheld, clients are more likely to seek help, share openly, and fully engage in services that support their well-being.
The Protecting Privacy in Social Services course available through Brightsquid provides practical guidance to help you confidently handle personal information safely in day-to-day operations.
Participants earn a certificate in Protecting Privacy in Social Services and 2 hours toward continuing competency.
Topics Covered in Our Social Services Privacy Training
This course was created in partnership with Distress Centre Calgary and Brightsquid’s team of certified privacy professionals. In recognizing that privacy compliance and protection requirements are not easily interpreted and applied to social work, the lessons review 10 core privacy principles that form the foundation of responsible information handling. Each principle includes clear explanations and practical best practices that can be applied immediately in your role on a daily basis.
The 10 core privacy principles include:
• Accountability
• Identifying Purposes
• Consent
• Limiting Collection
• Limiting Use, Disclosure, and Retention
• Accuracy
• Safeguards
• Openness
• Individual Access
• Challenging Compliance
These universal principles help ensure that actions, policies, and procedures align with recognized privacy best practices.
If you don’t already have a link from your organization to take the training, you can access this Social Services Privacy Training course in two ways:
Questions about privacy compliance?
Reach out to learn more about privacy compliance rules and how they apply to you and your team in social work. Our team of privacy professionals is happy to help.