Privacy Officer Services & Support
for Healthcare Privacy Compliance
On-call and Ongoing Expert Privacy Management for Healthcare Organizations
Privacy compliance in healthcare requires specific and dedicated expertise.
Healthcare organizations face increasing expectations around privacy governance, breach response, vendor oversight, and staff training. At the same time, experienced privacy professionals are difficult to recruit, expensive to retain, and Privacy Officers are often stretched across competing priorities.
Brightsquid provides ongoing privacy leadership and operational support designed specifically for healthcare organizations.
Whether you already have a Privacy Officer or are in need of qualified leadership, Brightsquid provides the expertise, structure, and responsiveness required to maintain ongoing privacy compliance.
Get the Level of Privacy Leadership You Need
Some organizations need expert support for an existing Privacy Officer. Others need on-demand privacy leadership that integrates quickly.
Brightsquid offers both with subscriptions tailored for your requirements.
1. Privacy Officer Assist
Expert On-Demand Support for Your Internal Privacy Leader
Brightsquid supports your Privacy Officer with advicer, operational assistance, and rapid response when issues arise. We help you ensure required compliance tasks are completed consistently and on time.
Best for organizations that:
- Have a Privacy Officer
- Need additional expertise
- Are challenged by capacity
- Require backup during incidents
- Want to strengthen governance
Investment: $1800/month
Includes 10 hours/month on retainer
Up to 20 additional hours available at $200/hour
2. Privacy Compliance Management
Fractional Privacy Officer Program for Outsourced Privacy Leadership
Brightsquid acts as your Fractional Privacy Officer, providing leadership, governance, and operational oversight while serving as the main point of contact for any privacy issues.
Best for organizations that:
- Do not have a Privacy Officer
- Lack privacy compliance infrastructure
- Manage multiple locations or teams
- Need leadership-level privacy expertise
- Rely solely on IT for privacy compliance
Investment: $4000/month
Includes 25 hours/month on retainer
Up to 35 additional hours available at $180/hour
Privacy Officer Assist:
Privacy Compliance Management:
Privacy Officer Assist plus:
Breach & Incident Support:
- Breach support hotline
- Investigation guidance
- Risk of Harm assessment support
- Patient notification letter drafting
- OIPC and Minister reporting support
- Lead incident response
- Manage remediation plans
- Communicate with OIPC
- Coordinate stakeholders
Vendor & Technology Oversight:
- Vendor privacy risk reviews
- Information Manager Agreement templates
- Vendor NDA templates
- Vendor compliance guidance
- Technology privacy risk assessment support
- Vendor engagement
- OIPC engagement for new technologies
- IMA management
- Vendor oversight
Workforce Privacy Support:
- Onboarding & offboarding checklists
- Confidentiality templates
- Information sharing templates
- Employee privacy guidance
- HR privacy policy enhancements
- Training delivery and tracking
- Training management
- Compliance tracking
- Confidentiality oath management
- Staff privacy guidance
Governance & Policies Deliverables:
- Privacy policy updates
- Annual privacy review
- Role-based access control and audit support
- Executive compliance reporting
- Templates and privacy tools
- Privacy Gap Analysis
- Privacy Charter
- Privacy Roadmap
- KPI monitoring
- Executive reporting
- Leadership meetings
Privacy Training:
- Privacy Compliance course
- Privacy Breach Prevention course
- Annual Privacy Officer workshop
20 training seats for each course per year
Tracking portal
- 50 training seats for each course per year
Tracking portal
- Training course customization
Secure Communication
- Prevents common privacy breaches
- Streamlines communication
- Supports role based access and auditing requirements
- 5 Secure-Mail shared inboxes for compliant communication with healthcare professionals and patients by clinician.
- 10 Secure-Mail shared inboxes for compliant communication with healthcare professionals and patients by clinician, department, and location.
Outsource your privacy compliance functions to the team that has seen it all.
Access up-to-date privacy compliance guidance when you need it with a Brightsquid Privacy Support subscription. We can be your Privacy Officer, or be your Privacy Officer’s team.
Our team of experienced privacy advisors has supported more than 1,000 healthcare organizations in establishing and maintaining privacy compliance. We know the role of Privacy Officer, from PIAs and agreements to audits and training.
We can complete required documentation, design and deliver privacy training courses, provide breach investigation and reporting guidance, and even serve as your organization’s Privacy Officer.
Get Customized Oncall Privacy Compliance Expertise.
Experience the Outsourced Privacy Officer Advantage
While in-house Privacy Officers are a dedicated resource, the role is often too large for one person to manage alone. Certified privacy professionals are in short supply. And who covers off when they’re away?
The outsourced Privacy Officer model developed by Brightsquid provides “always-on privacy expertise” when you need it, without the added costs of a full-time employee.
Our team of certified privacy professionals works together to ensure coverage in the event of any absences. Not only do you get round-the-clock coverage, you also get access to industry-leading privacy compliance resources. Moreover, we offer scalable solutions for healthcare operations of all sizes.
With Brightsquid, you get established privacy officer expertise on demand, ensuring that your clinic remains secure, compliant, and ready for any privacy-related challenges.
Save Crucial Time with On-Demand Access to Healthcare Privacy Compliance Expertise
Privacy Officers Face More Challenges Than Ever.
Accomplishing Privacy Officer duties without the support of a team is difficult.
Privacy Officers need to monitor ongoing compliance as laws and their interpretation evolve to catch up to technology. This includes ensuring all software and hardware are compliant and up-to-date and performing regular audits for unauthorized access to private information.
In a world where patient data theft is a lucrative occupation, Privacy Officers need to be aware of cybercriminal tactics and how risks to data privacy, such as ransomware, can be prevented.
With the increasing public attention to privacy, Privacy Officers must also be conversant in the regulations and the reasons behind each safeguard your organization has in place.
For a more detailed understanding of Privacy Officer challenges, read:
The Top 10 Challenges Clinic Privacy Officers Face Managing Privacy Compliance in Healthcare
Frequently Asked Questions about Privacy Officer Services
Get On-call Professional Privacy Expertise
Our team of certified and experienced privacy professionals are ready to support your privacy complaince now.