User Group 5: Improve Staff Satisfaction

Research shows that improved staff satisfaction supports clinic well-being by cultivating a more positive work environment, enabling strategic impact, and reducing burnout and turnover.

Repetitive and boring work produce higher biological indicators of stress. Job satisfaction can be enhanced by enriching and enlarging jobs within the organization.

Major sources of clinic staff burnout:

  • Retyping common messages
  • Answering frequently asked questions
  • Appointment reminder calls
  • Phone tag
  • Faxing
  • Mailing

“It is much more efficient to attach a file to a Secure-Mail message rather than print it off with an accompanying letter, fold it into an envelope and get it in the mail.”

– Clinic manager, Calgary, AB

Watch this webinar to learn how clinics improve staff satisfaction by implementing Secure-Mail to help focus staff time on more productive and rewarding responsibilities.  

Jobs Secure-Mail can help take of staff shoulders:

  • Stuffing envelopes
  • Dead-end phone calls
  • Data entry of written forms
  • Re-faxing

Ensure your clinic is operating smoothly and efficiently, stay up to date on the latest clinic performance advancements, register for our monthly User Group Meetings here.