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Make Patient Management Easy with North America’s Secure Mail Service

Use Brightsquid Secure-Mail, the trusted secure mail account for simplified patient management and better health outcomes.

Join the Community Transforming Patient Management

Exceptional patient care extends beyond medical expertise. It requires clinics to establish open and prompt communication channels, inspire a sense of trust while handling sensitive patient information, and of course, a secure and supportive environment where patients feel their time and input is valued.

At Brightsquid, we understand streamlined patient management better than anyone. Secure-Mail is designed around more than a decade of clinic management support to enhance patient experiences, elevate healthcare outcomes, and revolutionize the way clinics and patients interact.

Clinics of all types across North America use Brightsquid’s convenient secure mail service to simplify operations, build trust, and foster long-term patient engagement—without compromising compliance.

Try Secure-Mail FREE for 4 Weeks

Get Started in Your Clinic Performance Plan

Simplify Patient Management with Brightsquid

Foster patient engagement, strengthen privacy practices, and enhance your clinic’s reputation as a provider of exceptional patient-centered healthcare experiences with Brightsquid-compliant communications and clinic operation support.

Patient Engagement and Adherence

Prepare patients in advance of appointments, communicate treatment plans, support self management, and deliver timely personalized health information directly to your patients to foster stronger relationships that lead to improved patient engagement.

Personalized Patient Care

Secure-Mail adheres to the highest standards of data security. Your confidential communications never travel the open internet — never exposed to external threats or privacy breaches. Built-in features prevent common errors that cause thousands of privacy breaches in email and fax sending each year.

Better Results, Less Effort

Use custom message templates to send common messages with just a few clicks. Templates show up personalized and save clinic staff 4-6 days of typing every year. You can deliver instructions, forms, and resources to reduce paper use and eliminate scanning or typing patient form responses.

Patient Retention and Loyalty

Reduce phone traffic by 30% or more to reduce time on hold and support more patients getting the care they need. Enable non-urgent patient questions outside of regular phone hours for improved clinic access. Experience and research prove you’ll never be overwhelmed by patient messages.

Why Secure Communication Matters in Patient Management

Traditional email and fax systems create privacy risks in healthcare settings. They weren’t made to keep information confidential. Every year, healthcare organizations across North America report thousands of privacy breaches that result from improper communications. By using Brightsquid’s secure mail account, clinics can prevent these breaches and avoid millions of dollars in damage while improving information flows.

There is a reason why Brightsquid Secure-Mail has been called one of the ‘most secure email accounts for healthcare’ – the patient data and medical reports sent through Brightsquid never travel the open internet. The storage and transmission of medical data takes place in a closed and highly secure Brightsquid environment that cyber criminals are unable to breach. Moreover, the platform has been purpose-built for regulated healthcare communication, keeping your clinic compliant.

How Clinics Use Secure Mail Accounts for Patient Management

Clinics use Brightsquid’s secure mail service centralize communication while reducing the risks and inefficiencies of traditional channels. Here are some of the most popular ways in which healthcare providers and clinics across Canada and the US use Secure Mail for improved patient management:

  • Deliver intake forms and receive completed responses securely

    Deliver intake forms and receive completed responses securely

  • Provide appointment follow-up and self-management support

    Provide appointment follow-up and self-management support

  • Securely and proactively screen patients in bulk

    Securely and proactively screen patients in bulk

  • Share lab results and treatment updates

    Share lab results and treatment updates

  • Respond to non-urgent patient questions asynchronously

    Respond to non-urgent patient questions asynchronously

  • Support after-hours patient questions without increasing workload

    Support after-hours patient questions without increasing workload

  • Reduce in-clinic paperwork and eliminate fax machines

    Reduce in-clinic paperwork and eliminate fax machines

Get Started with the Most Secure Email Account for Patient Management

Your clinic’s communication strategy plays a vital role in care delivery, privacy compliance, and patient satisfaction. Sign up today and experience the benefits of our secure mail service for healthcare communication.
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