Seamless Integration with Your Business

A smooth integration process and ongoing guidance are the two most important aspects of a successful technology partnership. At Flowforms, we offer both and go a step further to ensure that your app features and workflows are perfectly set up and synchronized.

Comprehensive Integration Support

In-Depth Guidance and Support

Data Features and Workflow Synchronization

Ongoing Support and Updates

Earn Compensation for Using Secure-Mail in Alberta

Physicians in Alberta can claim Health Service Codes for communication with Brightsquid Secure-Mail.

Secure-Mail Can Be Billable

Clicking send on Secure-Mail messages to patients and other physicians can qualify for compensation. Many patient concerns can be appropriately addressed using text-based communications. In fact, over 80% of virtual health services provided by physicians at Kaiser Permanente are delivered via secure messaging.


When you need an expert opinion from a colleague, Econsultations are easy to conduct using Secure-Mail. Clinicians rate Secure-Mail the fastest way to communicate with other healthcare professionals. There isn’t the delay experienced with mail, and it doesn’t require the multiple attempts to connect, or appointment disruptions that phone calls often do.

Always Privacy Compliant Communication

To qualify for compensation, communication must be conducted through an OIPC-approved communication service that meets CPSA guidelines. Of course, you must file an amendment for your PIA that describes your use of the service. Brightsquid Secure-Mail keeps healthcare data safe during delivery and automatically prevents privacy breaches in ways that traditional services can’t.

Health Service Codes for Secure-Mail with Patients

On average, clinics that use secure email with patients receive five patient-initiated messages daily and send six. On average, it takes only 2.3 minutes for a physician to respond to a patient’s question via secure email.

In Canada, the average face-to-face consultation lasts just over 15 minutes. That means 6 patient concerns can be addressed using Secure-Mail in the time it takes to see one patient (for a total compensation of $120).

Know the Codes

Know When To Use Codes 03.01S and 03.01AD

  • Delivering advice to a patient that has a question about side effects from medication.

    Delivering advice to a patient that has a question about side effects from medication.

  • Responding to patient follow up questions after a diagnosis.

    Responding to patient follow up questions after a diagnosis.

  • Changing a treatment plan following lab results.

    Changing a treatment plan following lab results.

  • Responding to a patient question about a new concern that can be managed appropriately using secure messaging.

    Responding to a patient question about a new concern that can be managed appropriately using secure messaging.

Health Service Codes for Secure-Mail Between Physicians

E-consultations with other physicians conducted over Brightsquid Secure-Mail to acquire expert opinions about a patient concern qualify for these codes when both providers use the service.

This service is often used in place of referrals, saving staff time and effort while accelerating patient treatment by getting specialist opinions without necessarily requiring a scheduled office visit.