Join the Alberta Secure Messaging System Connect with over 100,000 patients and providers
Healthcare professionals and patients in Alberta exchange over 50,000 Brightsquid Secure-Mail messages a month. Secure-Mail is the only secure messaging service connected to MyHealth Records. A provincial service that allows patients to access certain records and communicate with their circle of care in one convenient place online.
Secure-Mail is also integrated into the TELUS Health EMRs installed in 70% of the medical clinics in Alberta. So when you subscribe to Brightsquid Secure-Mail, your clinic can better connect into your patients’ medical home by messaging directly into patient records.
Your patients can sign up for Secure-Mail through the MyHealth Records portal. When they do, they search for their providers in the directory. Thousands of Albertans have linked their MyHealth Records and Brightsquid Secure-Mail accounts.
Be part of the largest community of patients and providers communicating securely about treatment, assessment, and health.
MAKE SURE YOUR PATIENTS FIND YOU
Save $100s each month by eliminating consumables (stamps, fax line, paper, envelopes, printer ink, etc.)
Reduce phone traffic by over 30%
Increase staff retention
Reduce wasted time and effort for staff and clinicians
Secure messaging is shown to increase patient satisfaction by 44%
97% of patients agree they should have email communications with their healthcare team
74% of patients aren't comfortable communicating about their health using traditional unsecured email
Over 40% of patients say they don’t leave appointments with all the information they need
1. Pre-appointment questionnaires/forms
2. Appointment follow-up
3. Treatment adherence check-ins
4. Virtual assessment and treatment
5. Remote patient monitoring/social distancing
Shared Inbox– This is your Virtual Front desk. Any staff member can have access to the clinic inbox to manage or triage patient messages. All messages can be delivered through the clinic, rather than individual accounts.
Multi Org Management – Set up and administer team inboxes for clinics or teams to optimize patient segmentation and operations management.
Multi Org Membership - Users can switch between organizations so staff that work for multiple clinicians, or clinicians that work in multiple clinics, can switch between inboxes depending on which clinic they are at currently.
Complete privacy compliance – Brightsquid Secure-Mail is built and maintained to meet and exceed regulatory requirements for keeping patient information secure across North America and in Europe.
Read Receipts – Close the communication loop instantly by checking to see if and when a message was read by a recipient (you can have more than one).
Message Recall – Remove access to a message for all recipients if they received the message in error or they are no longer involved in care. This solves one of the most common types of privacy breaches, disclosure to the wrong person.
500 MB Attachments – You can attach as many 500MB files as you need to to any Secure-Mail message. That means diagnostic quality sharing of DI with anyone that needs to see it. There are also no space restrictions on your Secure-Mail inbox.
Identified Directory – You can be confident knowing that everyone in the global Professional and Patient directories are identified users.
Ransomware blocking – Block the largest cyber threat in healthcare by using Secure-Mail instead of traditional email on all computers with access to the network that stores your patient data.
Join Alberta’s Secure Messaging System
