Clinics are spending 1000s of dollars mailing and faxing referrals. It’s inefficient, ineffective, unreliable, costly (and especially in the case of fax, dangerously insecure). Tyler Kerr from Palumbo Family Dental sends 50 or more of referrals a month and found that using mail and fax caused too many delays, was insecure, expensive, and wasted too much time.
Since upgrading his referral process to Brightsquid Secure-Mail, sending a referral takes less than 2 minutes. Compared to the old way of preparing referrals, Tyler measured a 12 to 15-minute reduction in the time it takes to get a referral out the door using Secure-Mail instead. He calculated an average time savings of 75% per referral – a huge boost to administrative capacity.
As a bonus, everything is sent safely, in compliance with privacy regulations, and most of all referral costs are kept under $40.00/month – the monthly membership for his clinic’s Brightsquid account. Referrals are also delivered instantly so patients often get in to see specialists much more quickly.
With the upgrade to Brightsquid Secure-Mail Palumbo Family Dental is able to:
- Save admin time
- Cut consumable costs
- Spend less time on the phone
- Increases work efficiency
- Spend more face to face time with patients
- Protect patient information
- Accelerate care
- Block the majority of ransomware threats
Try Secure-Mail to streamline referrals and better protect your practice from privacy threats. You can get started with 2 months free and no obligation here.