Shared Passwords Aren’t Compliant.
Watch the webinar below to learn a solution.
Brightsquid Secure-Mail enables privacy-compliant teamwork in clinics and across the broader healthcare system. One way Secure-Mail supports compliant teamwork is by enabling shared responsibility with individual accountability to prevent password sharing in healthcare.
Proper management and configuration of user accounts and login credentials is critical to privacy compliance and data security. According to a 2024 Department of Health & Human Services report, up to 80% of health data breaches can be attributed to stolen passwords and compromised credentials. Part of the problem is password sharing. In 2017, three-quarters of medical staff admitted to using a colleague’s login credentials. Such widespread password sharing in healthcare weakens security and makes full privacy compliance impossible.
Individual Users Must be Identifiable.
The Shared Inbox empowers clinic account administrators to assign, manage, and monitor individual user access to private information stored there. The result is compliance with the requirement to audit individual access to PHI while supporting team management of clinic communications.
Forward-thinking clinics have configured and implemented Shared Inbox to improve administrative effectiveness. Watch this recording of the August 2025 meeting of the Connected Healthcare Community to learn how the Secure-Mail Shared Inbox can be configured to improve clinic privacy compliance and enhance admin team efficiency.
Watch the Shared Inbox Tutorial to Address Password Sharing.
You will get tips for meeting the access audit requirements in all major patient data privacy laws across North America. This webinar recording for clinic managers and staff includes a tutorial about how to configure your Brightsquid account to route messages appropriately. You will gain insight into how to structure Brightsquid accounts for optimal efficiency and communication effectiveness.
In this meeting of the Connected Healthcare Community, we discussed how Shared Inbox:
- Enhances teamwork within the clinic
- Provides a unified channel for clinic communication
- Enables compliance with privacy regulations
- Strengthens security
- Helps organize communications around clinic structure
Resources and Further Reading:
To get more details on Shared Inbox setup and configuration, visit the Brightsquid Support Portal.
For more information about why sharing passwords in healthcare is dangerous, read this article.
Join future meetings of the Connected Healthcare Community live! Register for the webinar series here.