March 20, 2018 4 min read
The Canadian healthcare system is overburdened. One of the main contributors to excess demand is a structure built around referrals. Patient hand off in the form of referrals is an open chasm through which thousands of patients fall each year. Even when hand offs are successful, patients can wait as long as 2 years for a specialist appointment only to discover there is a specialist-condition mismatch and they need to get in another line. These inefficiencies are not the fault of any member of the system, but of the system itself, and they are completely avoidable with the use of secure messaging.
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