March 12, 2018 4 min read
Your success hinges on your reputation. Patients remain loyal, or refer your clinic, because of how they feel about the care you provide. They want to feel they’re receiving the most appropriate care, and they want to feel that you have their best interests at heart. The way you communicate with patients can significantly influence their feelings in both categories. By using secure-mail to keep patients and colleagues informed, you can strengthen and protect your reputation because you A: Are able to more quickly inform patients about their care so they see you as a thorough practitioner (plus, as we know, more informed patients are more satisfied), and B: demonstrate your commitment to protecting patient privacy - a concern more and more important to everyone. In fact, 43% of Canadians surveyed said they would travel outside of their community for care they perceive to deliver more reliable confidentiality.
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