Secure Communication That Creates Clinic Capacity

Used to improve admin efficiency at 60,000+ healthcare clinics across North America.
Simplified Communications For Better Well-being
Secure-Mail is a simple-to-use service with a powerful impact on the well-being of your patients and your clinic.
Yes, it’s privacy compliant and prevents privacy breaches like mis-dialed faxes, unblinded emails, ransomware, and phishing attacks. It also saves staff time for more productive tasks such as patient recall, or screening your panel to ensure they’re getting all the care they need from your clinic.








HIPAA Secure Email That Simplifies Communications
Yes, Secure-Mail is a fully HIPAA compliant email solution that prevents privacy breaches like mis-dialed faxes, unblinded emails, ransomware, and phishing attacks.
More than that, Secure-Mail saves staff time for more productive tasks such as patient recall, or screening your patients to ensure they’re getting all the care they need from your clinic.
On average, dental clinics can save between $300-$600 each month in overhead consumable costs. No more stamps. Waaaay less paper and envelopes. Hardly any more shredding.
We’ll work with you to establish workflows, and custom templates, and onboard your patients get maximize your ROI.
Full-Featured for Clinic Needs
Switch to Secure-Mail to optimize your clinic communications while acquiring the knowledge needed to operate safely in the digital world. Our HIPAA compliant email system is designed to support clinical efficiency and confidence in every message you send.
You can use Secure-Mail with anyone, anywhere – even if they don’t have an account yet.
Error-proof HIPAA-Compliance
Compliant Shared Inbox
Custom Message Templates
Attach Full-Resolution X-rays
Read Receipts
Message Recall
Secure Bulk Messaging
Privacy Breach Prevention Training for all
Multi-Organization Membership
The Most Secure Webmail That Supports Healthcare Priorities
There’s a clear reason why thousands of healthcare organizations subscribe to Secure Mail – it’s the most secure HIPAA compliant email solution designed for clinics and healthcare teams. It’s one thing to have software that checks a functional box, and quite another to adopt a platform that actually helps solve the information exchange problems care teams face.
Whether you’re sending preauthorizations, imaging files, or billing information, Secure-Mail guarantees that only the intended recipient receives the information, meeting every HIPAA requirement along the way.
With end-to-end encryption and compliance with stringent privacy regulations like HIPAA and GDPR, Secure Mail ensures that every byte of patient data is protected for utmost confidentiality.


Connect with anyone. As easy as email.
Staff and clinicians rate Secure-Mail the fastest way to communicate with other clinics. You can exchange protected patient data with any of the 85,000+ healthcare professionals already using Secure-Mail, or invite new users to their own free account.
All of your patients can have free accounts to receive appointment prep documents, follow-up, results, reminders, and billing or insurance forms. Patients can also take strain off your phone system by sending non-urgent messages to your clinic.
With Secure Mail, you get the ease of communication – just like an email, but with the security and trust that comes with choosing the most secure webmail that’s convenient for healthcare.
Work Smart, Earn Patient Loyalty.
“Patients really like the convenience of Brightsquid.” – Dental Clinic Manager, Oregon
When you provide patients with a HIPAA compliant email option, you’re offering more than secure access – you’re providing an experience. With Secure-Mail, you’re supporting improved treatment adherence, stronger attachment, and better engagement.
Sending forms and instructions securely in advance saves staff time and resources at check-in, facilitates more on-time appointments, and helps appointments be more efficient and effective.
Patients don’t overuse Secure-Mail:
Patients own 81% of Secure-Mail accounts
Patients send 22% of Secure-Mail messages


Be More Patient-Centric
90% of patients expect to be able to use secure messaging with their healthcare clinics.
84% of patients are willing to switch healthcare providers for convenience alone.
Patients have more convenient options for accessing care than ever before. By inviting patients to Secure-Mail, you’re giving them an easier way to access your clinic while improving efficiency and maintaining full HIPAA compliance.
Support Patient Trust and Engagement with HIPAA Secure Email
User-Friendly, Inclusive Experience
Patients of all ages and tech skill levels can easily access their critical healthcare communication without the confusion of managing a different service for each provider.
Mobile Access and Convenience
From checking appointment schedules to receiving test results, this HIPAA compliant email solution offers easy access to healthcare on the go with no app to install or update.
Continuous Support & Improvements
You can count on our team to keep Secure-Mail updated and, compliant with all regulations, and accessible to all users. Patients get support from us, not your admin team.