Secure Communication That Creates Clinic Efficiency

Make clinic life simple with HIPAA-compliant messaging, full-resolution x-ray sending, and privacy breach prevention.

Used to improve information flow at more than 60,000 healthcare clinics across North America.

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Simplified Communications For Better Well-being

Over 91% of healthcare professionals agree that the fastest way to improve the quality of patient care is fixing the burden of time-intensive, manual administrative processes.

Secure-Mail is a simple-to-use service with a powerful impact on the well-being of your patients and your clinic.

Yes, it’s privacy compliant and prevents privacy breaches like mis-dialed faxes, unblinded emails, ransomware, and phishing attacks. It also saves staff time for more productive tasks such as patient recall, or screening your panel to ensure they’re getting all the care they need from your clinic.

Simplified Communications for Healthier Bottom Lines

Yes, Secure-Mail is HIPAA-compliant and prevents privacy breaches like mis-dialed faxes, unblinded emails, ransomware, and phishing attacks.

More than that, Secure-Mail saves staff time for more productive tasks such as patient recall, or screening your patients to ensure they’re getting all the care they need from your clinic.

On average, dental clinics can save between $300-$600 each month in overhead consumable costs. No more stamps. Waaaay less paper and envelopes. Hardly any more shredding.

We’ll work with you to establish workflows, and custom templates, and onboard your patients get maximize your ROI.

Full-Featured for Clinic Needs

Switch to Secure-Mail to optimize your clinic communications while acquiring the knowledge needed to operate safely in the digital world.

You can use Secure-Mail with anyone, anywhere – even if they don’t have an account yet.

Error-proof HIPAA-Compliance

With built-in safeguards that prevent the most common privacy breaches in healthcare, Brightsquid Secure-Mail meets and exceeds privacy requirements for HIPAA.

Compliant Shared Inbox

Send and receive as a team so nothing gets missed. Create user accounts for each team member because sharing passwords breaks privacy rules.

Custom Message Templates

Save hours of typing and attachment searching every month by turning common communications into Secure-Mail templates that are automatically personalized and can include multiple recipients at once.

Attach Full-Resolution X-rays

Send legible images. Secure-Mail can deliver full-resolution imaging files in an instant. Attach as many 500MB files as needed. No more expensive photo printing!

Read Receipts

Close the loop on referrals and billing reminders by knowing if and when messages you send are read. Great for time-sensitive information or requests.

Message Recall

In case mistakes happen, you can remove access to messages and attachments for recipients who received a message in error or are no longer involved in care.

Secure Bulk Messaging

Send announcements, updates, and even secure screening questionnaires to your entire panel or groups of patients.

Privacy Breach Prevention Training for all

The Brightsquid Privacy Support Team created a 45-minute online Privacy Breach Prevention course available to all subscribed Brightsquid user accounts.

Multi-Organization Membership

Staff that work with multiple clinicians, or dentists that work across multiple clinics, can use one login to easily switch between inboxes.

Connect with anyone. As easy as email.

4 out of 5 staff and clinicians say Secure-Mail is the fastest way to communicate with other clinics. You can exchange protected patient data with any of the 80,000+ healthcare professionals already using Secure-Mail, or invite new users to their own free account.

All of your patients can have free accounts to receive appointment prep documents, follow-up, results, reminders, and billing or insurance forms.

Patients can also take strain off your phone system by sending non-urgent messages to your clinic.

Work Smart, Earn Patient Loyalty.

“Patients really like the convenience of Brightsquid.” – Dental Clinic Manager, Oregon

When you invite patients to use Secure-Mail, you’re supporting improved treatment adherence, stronger attachment, and better engagement.

Sending forms and instructions securely in advance saves staff time and resources at check-in, facilitates more on-time appointments, and helps appointments be more efficient and effective.

Patients don’t overuse Secure-Mail:
Patients own 81% of Secure-Mail accounts
Patients send 22% of Secure-Mail messages

Be More Patient-Centric

90% of patients expect to be able to use secure messaging with their healthcare clinics.

84% of patients are willing to switch healthcare providers for convenience alone.

Patients have more convenient options for accessing care than ever before. By inviting patients to Secure-Mail, you’re giving them an easier way to access your clinic, which’s also easier for your staff, while strengthening attachment.

Learn how to have the biggest impact on clinic efficiency.

Our experts can help evaluate your current communication processes, identify opportunities for efficiency, and recommend the most effective implementation for your clinic.