{"id":7891,"date":"2025-08-18T10:31:13","date_gmt":"2025-08-18T10:31:13","guid":{"rendered":"https:\/\/brightsquid.com\/us\/?p=7891"},"modified":"2025-08-18T10:37:28","modified_gmt":"2025-08-18T10:37:28","slug":"how-clinics-can-save-millions-with-proper-account-security","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/how-clinics-can-save-millions-with-proper-account-security\/","title":{"rendered":"How Clinics Can Save Millions With Proper Account Security"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7891\" class=\"elementor elementor-7891\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a31d402 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a31d402\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59bdea0\" data-id=\"59bdea0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-42f1f37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42f1f37\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-aeda776\" data-id=\"aeda776\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efd3f20 elementor-widget elementor-widget-image\" data-id=\"efd3f20\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1-1024x1024.jpg\" class=\"attachment-large size-large wp-image-7894\" alt=\"\" srcset=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1-1024x1024.jpg 1024w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1-300x300.jpg 300w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1-150x150.jpg 150w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1-768x768.jpg 768w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1-1536x1536.jpg 1536w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1-650x650.jpg 650w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2025\/08\/Privacy-Training-Vector-1.jpg 2048w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30134ce\" data-id=\"30134ce\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29f8d3e elementor-widget elementor-widget-text-editor\" data-id=\"29f8d3e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>It&#8217;s time to audit your user account security.<\/h3><p><span style=\"font-weight: 400;\">A recent cyberattack on the <\/span><b>City of Hamilton<\/b><span style=\"font-weight: 400;\"> serves as a stark reminder: <\/span><b>skipping proper user account security measures\u2014especially multi-factor authentication (MFA)\u2014can lead to damaging uninsured losses<\/b><span style=\"font-weight: 400;\">. According to <\/span><a href=\"https:\/\/www.cbc.ca\/news\/canada\/hamilton\/cybersecurity-breach-1.7597713\"><span style=\"font-weight: 400;\">a CBC report<\/span><\/a><span style=\"font-weight: 400;\">, the city\u2019s insurer denied a <\/span><b>$5 million claim<\/b><span style=\"font-weight: 400;\"> because required secure login protocols were unmet. The insurer specifically cited MFA as a critical missing safeguard.<\/span><\/p><p><span style=\"font-weight: 400;\">While this incident involved a municipal breach, the <\/span><b>warning applies just as strongly to healthcare organizations<\/b><span style=\"font-weight: 400;\">. Arguably, access to healthcare data systems such as <\/span><b>Electronic Medical Records (EMRs), <\/b><span style=\"font-weight: 400;\">needs to be more secure. The hard lesson Hamilton has learned about strong user account security is one every healthcare organization should heed.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e825e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e825e3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfceb91\" data-id=\"bfceb91\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df8c38b elementor-widget elementor-widget-text-editor\" data-id=\"df8c38b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Why Lax Login Security Can Create Public Health Risk:<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Privacy Breaches and Recovery Impact Health System Capacity<\/b><b><br \/><\/b><\/li><\/ul><p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">Studies have shown that privacy breaches redirect resources away from patient care for weeks, months, and even years after the initiating incident. While healthcare facilities are offline or distracted addressing a privacy breach, other resources in the region are strained to compensate.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Healthcare Systems Are Seen As Easy Targets<\/b><b><br \/><\/b><\/li><\/ul><p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">It is well known that healthcare organizations typically invest less effort in account security than they should.<\/span> <span style=\"font-weight: 400;\">Cybercriminals commonly exploit weak or single-factor logins to gain access to PHI. <\/span><a href=\"https:\/\/brightsquid.com\/sharing-passwords-in-healthcare-is-a-costly-mistake\/\"><span style=\"font-weight: 400;\">Account logins that are shared<\/span><\/a><span style=\"font-weight: 400;\"> by multiple team members further create weaknesses and prevent full privacy compliance.\u00a0<\/span><\/p><ul><li><b>Healthcare Data Is Valuable <\/b><\/li><\/ul><p style=\"padding-left: 40px;\"><b><span style=\"font-weight: 400;\">Health data can be sold on the black market for as much as $400 per record. Once they gain access, criminals can extract and expose sensitive data, or demand ransom\u2014creating not just financial harm, but serious risks to patient safety and trust.<\/span><\/b><\/p><ul><li><b>Insurers Expect Strong Technical Safeguards<\/b><b><br \/><\/b><\/li><\/ul><p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">Like the City of Hamilton, healthcare providers may be denied coverage or face increased premiums if basic measures like MFA, strong password policies, and unique user accounts for proper user account security aren\u2019t enforced uniformly. Discuss these requirements with your cyber insurance provider to ensure access to your full coverage<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0f9130 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f0f9130\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1038dc9\" data-id=\"1038dc9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64c2a90 elementor-widget elementor-widget-text-editor\" data-id=\"64c2a90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Best Practices: Don\u2019t Leave User Accounts Vulnerable<\/b><\/h2><p><span style=\"font-weight: 400;\">While adding account security may seem like extra discretionary cost, the investment will pay off by preventing the massive expense of breach recovery. Managing the aftermath of a privacy breach has been shown to quickly reach deep into six-figure dollar amounts.<\/span><\/p><h3><b>1. Enforce Multi-Factor Authentication Everywhere<\/b><\/h3><p><span style=\"font-weight: 400;\">Make MFA mandatory for all staff accessing sensitive systems\u2014especially for those who access systems remotely.\u00a0<\/span><\/p><h3><b>2. Assign Individual User Accounts\u2014Never Shared<\/b><\/h3><p><span style=\"font-weight: 400;\">Shared logins prevent accountability, impair mandatory access audits, and violate regulatory standards. Each user must have unique access tied to their activities. In Brightsquid Secure-Mail, users can have their own login and still manage the clinic\u2019s Shared Inbox as a team.<\/span><\/p><h3><b>3. Use Strong, Unique Passwords + Rotation<\/b><\/h3><p><span style=\"font-weight: 400;\">Implement password rules that require complexity and prohibit reuse across systems. Change credentials periodically or when personnel changes occur.<\/span><\/p><p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">Strong passwords include all of these components:<\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">12 characters or more<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Upper and lower case letters<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Numbers<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Symbols (e.g., !@#$&amp;)<\/span><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><h3><b>4. Monitor and Lock Down Suspicious Access Attempts<\/b><\/h3><p><span style=\"font-weight: 400;\">Establish audit logging and automatic lockouts for repeated failed logins or unusual access patterns.<\/span><\/p><h3><b>5. Train Staff Consistently<\/b><\/h3><p><span style=\"font-weight: 400;\">People are often the weakest link. Teach your team how phishing and social engineering exploit weak credentials, and why technical safeguards matter. Make sure they understand the requirements of the privacy legislation in your jurisdiction. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9316c00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9316c00\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-807a49c\" data-id=\"807a49c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddf3859 elementor-widget elementor-widget-text-editor\" data-id=\"ddf3859\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Security Risks Aren\u2019t Just Technical\u2014They\u2019re Operational<\/b><\/h2><p><span style=\"font-weight: 400;\">Skipping a security step might feel like a time or cost-saving shortcut today, but it can lead to catastrophic consequences tomorrow. The City of Hamilton\u2019s arrival at an uninsured $5\u202fmillion liability was foretold when proper login protocols were overlooked.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">In healthcare, the stakes are even higher: compliance violations, patient harm, and data breaches can erode public trust and jeopardize entire operations.<\/span><\/p><p><b>Secure your systems with robust authentication, and make sure everyone on your team is <\/b><a href=\"https:\/\/brightsquid.com\/online-privacy-compliance-training\/\"><b>properly trained in privacy<\/b><\/a><b> to understand the rules and how to apply them.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>It&#8217;s time to audit your user account security. A recent cyberattack on the City of Hamilton serves as a stark reminder: skipping [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7892,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[49],"class_list":["post-7891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brightsquid-blog","tag-hipaa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Secure accounts with two-factor authentication<\/title>\n<meta name=\"description\" content=\"Watch this tutorial to learn the importance of implementing two-factor authentication on your Brightsquid Secure-Mail account.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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