{"id":5027,"date":"2023-11-17T00:21:38","date_gmt":"2023-11-17T00:21:38","guid":{"rendered":"https:\/\/kleetos.com\/?p=5027"},"modified":"2025-05-27T03:56:43","modified_gmt":"2025-05-27T03:56:43","slug":"northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/","title":{"rendered":"Northland Oral Maxillofacial Surgery Centre &#8211; Get Patients Prepared Privately"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5027\" class=\"elementor elementor-5027\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658cdc08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658cdc08\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62eebfc0\" data-id=\"62eebfc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-452423cc elementor-widget elementor-widget-text-editor\" data-id=\"452423cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"user-description\">\n<div class=\"user-description\">\n<div class=\"article_content one-whole column\">\n<p><strong>Monthly Messages: 650+<\/strong><\/p>\n<p><strong>Patients Invited: 2,000+<\/strong><\/p>\n<p>Going through the process of a Privacy Impact Assessment (PIA) showed Northland OMS that they needed to change the way they were communicating with patients in advance of surgery. Office Administrator, Terri, said, \u201cwe send so much private information, and we were using regular email before. As soon as we found out about Brightsquid Secure-Mail, we jumped on-board.\u201d<\/p>\n<p><b>Prepared patients are the preference.<\/b><\/p>\n<p>Northland OMS uses Secure-Mail to collect patient information required before surgery and to communicate with referring clinics before and after procedures. \u201cWe use Secure-Mail to send patients the forms that need to be filled out, as well as all other private information about the appointment such as cost and what will happen during the procedure,\u201d Terri explained. \u201cWe also send follow up instructions to help make sure those don\u2019t get lost,\u201d she added. A process that cuts down on phone traffic.<\/p>\n<p>Patients have been very receptive to using Secure-Mail. Terri said, \u201cWhen patients find out we\u2019re using Secure-Mail and why, they\u2019re very appreciative.\u201d Plus, with an easily referenceable Secure-Mail message in their inbox, clinic staff can quickly know if they require any additional information from a patient before they arrive for their appointment.\u00a0<\/p>\n<p><b>A welcome replacement for fax.<\/b><\/p>\n<p>\u201cWe hate faxing. HATE. It\u2019s too inefficient and it doesn\u2019t work for most of our communications\u201d Terri emphasized when explaining that Secure-Mail is used to send referrals, surgery notes, prescriptions, and more to other clinics, pharmacies, or hospitals.\u00a0<\/p>\n<p>Clinicians and staff rate Secure-Mail the fastest way to communicate with other clinics, but a few still hold on to out-dated and unsecure technology such as fax even though it creates more work. \u201cWe end up mailing medical clinics that don\u2019t accept the invite to a free Secure-Mail account because you can\u2019t fax an x-ray. It takes longer, and costs more.\u201d<\/p>\n<p>Compared to other services that support secure messaging, Terri says, \u201cBrightsquid is way nicer, way easier, and more user friendly.\u201d Her clinic\u2019s high patient invite acceptance rate is proof that the service works for patients as well as clinic staff.\u00a0<\/p>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Monthly Messages: 650+ Patients Invited: 2,000+ Going through the process of a Privacy Impact Assessment (PIA) showed Northland OMS that they needed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-5027","post","type-post","status-publish","format-standard","hentry","category-clinic-optimization-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Achieve More Efficient Clinic Management | Brightsquid Case Study<\/title>\n<meta name=\"description\" content=\"Read how Northland OMS uses Brightsquid\u2019s HIPAA Compliant Email solutions to replace fax, streamline pre-surgery prep, and protect patient data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brightsquid.com\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Northland Oral Maxillofacial Surgery Centre - Get Patients Prepared Privately\" \/>\n<meta property=\"og:description\" content=\"Read how Northland OMS uses Brightsquid\u2019s HIPAA Compliant Email solutions to replace fax, streamline pre-surgery prep, and protect patient data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brightsquid.com\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/\" \/>\n<meta property=\"og:site_name\" content=\"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-17T00:21:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-27T03:56:43+00:00\" \/>\n<meta name=\"author\" content=\"Brightsquid Secure Communications\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brightsquid Secure Communications\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/brightsquid.com\/us\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/\",\"url\":\"https:\/\/brightsquid.com\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/\",\"name\":\"Achieve More Efficient Clinic Management | Brightsquid Case Study\",\"isPartOf\":{\"@id\":\"https:\/\/brightsquid.com\/us\/#website\"},\"datePublished\":\"2023-11-17T00:21:38+00:00\",\"dateModified\":\"2025-05-27T03:56:43+00:00\",\"author\":{\"@id\":\"https:\/\/brightsquid.com\/us\/#\/schema\/person\/6172cfd5b58366fc9449c27459fe3205\"},\"description\":\"Read how Northland OMS uses Brightsquid\u2019s HIPAA Compliant Email solutions to replace fax, streamline pre-surgery prep, and protect patient data.\",\"breadcrumb\":{\"@id\":\"https:\/\/brightsquid.com\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/brightsquid.com\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/brightsquid.com\/northland-oral-maxillofacial-surgery-centre-get-patients-prepared-privately\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/brightsquid.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Northland Oral Maxillofacial Surgery Centre &#8211; 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