{"id":3218,"date":"2023-09-06T00:37:11","date_gmt":"2023-09-06T00:37:11","guid":{"rendered":"https:\/\/kleetos.com\/?p=3218"},"modified":"2025-05-27T04:10:54","modified_gmt":"2025-05-27T04:10:54","slug":"user-group-7-patient-satisfaction-and-engagement","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/user-group-7-patient-satisfaction-and-engagement\/","title":{"rendered":"User Group 7: Patient Satisfaction and Engagement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3218\" class=\"elementor elementor-3218\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658cdc08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658cdc08\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62eebfc0\" data-id=\"62eebfc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddbd2a9 elementor-widget elementor-widget-image\" data-id=\"ddbd2a9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"812\" height=\"372\" src=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-mail-service-patient-engagement-and-satisfaction.jpg\" class=\"attachment-full size-full wp-image-3234\" alt=\"\" srcset=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-mail-service-patient-engagement-and-satisfaction.jpg 812w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-mail-service-patient-engagement-and-satisfaction-300x137.jpg 300w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-mail-service-patient-engagement-and-satisfaction-768x352.jpg 768w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-mail-service-patient-engagement-and-satisfaction-650x298.jpg 650w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f94a751 elementor-widget elementor-widget-video\" data-id=\"f94a751\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/RYy9YU5_7kM&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-452423cc elementor-widget elementor-widget-text-editor\" data-id=\"452423cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Patient satisfaction is an important measure of quality. Research shows patient satisfaction directly impacts staff morale and productivity as well as clinician burnout. One patient lost to dissatisfaction has been shown to cost $200,000 in revenue over the life of your clinic.<\/p><p>\u00a0<\/p><p>This Brightsquid User Group Meeting explored the scientific research around the impacts patient satisfaction can have on clinic well-being. Watch the recording to learn how clinic managers have implemented Secure-Mail to improve patient satisfaction and achieve these practice performance enhancements:<\/p><ul><li>Clinical outcomes<\/li><li>Patient retention<\/li><li>Timeliness of care<\/li><li>Efficiency of care<\/li><li>Effectiveness of visits<\/li><li>Treatment adherence<\/li><li>Reduced administrative costs<\/li><li>Staff morale and productivity<\/li><\/ul><p>Patients now expect more options when communicating with your clinic. Forcing your patients to hold on the phone or re-dial and re-dial until they get through damages your relationship. Over 80% of patients will switch clinics for convenience alone.\u00a0<\/p><p>In this 30 minute webinar, you will discover how to provide patients with the convenience they expect to strengthen relationships and improve clinic performance.\u00a0<\/p><p>Ensure your clinic is operating smoothly and efficiently, stay up to date on the latest clinic performance advancements, register for our monthly\u00a0<a href=\"https:\/\/register.gotowebinar.com\/register\/4732897705225998606\">User Group Meetings\u00a0here<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>https:\/\/youtu.be\/RYy9YU5_7kM Patient satisfaction is an important measure of quality. Research shows patient satisfaction directly impacts staff morale and productivity as well as [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3234,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-3218","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clinic-optimization-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Improve Patient Satisfaction with HIPAA Compliant Email | Brightsquid<\/title>\n<meta name=\"description\" content=\"Here\u2019s how you can improve retention, care, and team morale while boosting patient satisfaction and clinic performance with Secure Mail.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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