{"id":2380,"date":"2023-09-01T02:37:58","date_gmt":"2023-09-01T02:37:58","guid":{"rendered":"https:\/\/kleetos.com\/?p=2380"},"modified":"2025-04-03T05:43:09","modified_gmt":"2025-04-03T05:43:09","slug":"brightsquid-earns-5-stars-across-all-reviews","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/brightsquid-earns-5-stars-across-all-reviews\/","title":{"rendered":"Brightsquid Earns 5 Stars Across All Reviews"},"content":{"rendered":"\t\t
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It\u2019s important to know where you stand with your customers. To understand how well Brightsquid serving our users, we asked users for open and honest public-facing ratings and reviews on our Facebook page. So far, every rating is 5 Star, and the reviews provide an important insight into the benefit Brightsquid delivers to clinics across North America.\u00a0<\/a>Five critical benefits are clear in Brightsquid user reviews.<\/p>

1. Privacy Protection and Regulatory Compliance<\/p>

2. Clinic Efficiency<\/p>

3. Ease of use and adoption<\/p>

4. Responsive expert support<\/p>

5. Secure large file transfer<\/p>

While your idea of how these factors should rank may depend on your role within a clinic, each one is paramount to creating total clinic success. Let\u2019s examine the importance of each, and look at what users had to say.<\/p>

Privacy Protection and Regulatory Compliance:<\/h3>

The privacy of patient information is more than a regulatory directive,\u00a0patient confidentiality is an ethical duty of every clinic employee<\/b>. In addition to fulfilling that duty, clinics use Brightsquid to escape the glacial pace of treatment coordinated through out-dated means like fax, mail, courier, and voicemail. Of course, Brightsquid is also a great way to boost your level of regulatory compliance \u2014 so if HIPAA auditors come knocking, you can prove you\u2019re taking steps to keep patient data confidential by never sharing it over traditional email.\u00a0<\/p>

Brightsquid is audited regularly to ensure compliance with HIPAA, HITECH, and other privacy legislation.<\/b>\u00a0We\u2019ve all felt that cringe in the pit of our stomach when sending sensitive information over insecure channels like regular email, or even fax. Brightsquid users don\u2019t have that feeling.<\/p>

Liane at Yazdani Family Dentistry said,\u00a0\u201cIt\u2019s great to have a secure way to send information that is confidential without worry.\u201d<\/b><\/p>

Michael Lasky from Mae Dental added,\u00a0\u201cBrightsquid is the best solution we\u2019ve found for sharing large files in a HIPAA compliant way.\u201d<\/b><\/p>

Sandra Duke told us the Brightsquid is, \u201ca fantastic move toward secure patient communication.\u201d<\/p>

And Tyler Kerr at Palumbo Family Dentistry wrote, \u201cWe wanted a secure way to send patient communication to specialty offices and\u00a0we could not be happier with what Brightsquid has provided us.<\/b>\u201d<\/p>

Clinic Efficiency:<\/h3>

Any service that can add efficiency to a clinic improves quality of life for clinicians, staff, and patients.\u00a0Brightsquid streamlines clinic processes by removing manual steps such as printing, scanning, and mailing,<\/b>\u00a0while also greatly reducing time spent running circles in the phone.<\/p>

Michael Lasky says that at the dental lab where he uses Brightsquid, \u201cQuick turn around is paramount to providing a Doctor with what they want when they want it.\u201d Mr. Lasky also said that because of the added message capabilities, \u201cBrightsquid works better than Dropbox<\/b>\u00a0and a Doctor\u2019s office understands email better than managing their own \u2018cloud\u2019.\u201d<\/p>

Ease of Use and Adoption:<\/h3>

Who has time for training? Any clinic has a hard time implementing new services that are overly complex \u2013 there just isn\u2019t time. Your time should be spent ensuring any process adjustments are serving the health needs of your patients and helping your clinic be more effective rather than demonstrating core functionality again and again.<\/p>

Liane at Yazdani Family Dentistry summed up\u00a0the Brightsquid user experience in two simple words, \u201ceasy peasy.\u201d<\/b>\u00a0<\/p>

That sentiment was echoed by Michelle from Spring Valley Dental who wrote, \u201cBrightsquid Secure-Mail is super easy to use!\u201d<\/p>

Phyllis Speirs compares the Brightsquid user interface to the ease and familiarity of regular email saying, \u201cBrightsquid has a great email format and is very user friendly.\u201d<\/p>

Expanding on Phyllis\u2019s comparison to familiar email programs, Tyler Kerr wrote of Brightsquid that, \u201cIf you can navigate a Gmail account you will have no problem using their interface.\u201d<\/p>

Peter Moy from the UCLA School of Dentistry (where Brightsquid is used by established faculty and temporary CE students alike) spoke to how quickly users can get benefit out of Brightsquid Secure-Mail when he said,\u00a0\u201cOur attendees and faculty members have found using Brightsquid to be beneficial and easy to navigate.\u201d<\/b><\/p>

Compared to other services available, Peggy Bell prefers Brightsquid Secure-Mail. She said, \u201cWe looked at several encoding packages, and deal with several from other offices.\u00a0BrightSquid seems the easiest and most efficient of any with which we have dealt.<\/b>\u201d<\/p>

Responsive Expert Support:<\/h3>

Your job is already clearly defined, and it shouldn\u2019t include trouble shooting your secure-mail service. You and your staff will most likely need help at some point. And even though\u00a0less than 1% of messages sent over Brightsquid Secure-Mail result in a request for support<\/b>, we are dedicated to resolving all issues quickly. Our extreme efforts in supporting users do not go unnoticed.<\/p>

Michelle Slaughter Wright said, \u201cTech support has always been awesome when we did have questions or a minor issue. Always resolves issues quickly!!\u201d<\/p>

Tyler Kerr called our support \u201ctop notch\u201d, and added that our team is \u201calways available to help and are very pleasant to work with.\u201d<\/p>

Michael Lasky appreciates that our team pays close attention to his individual needs. \u201cBrightsquid has personalized top-shelf customer support.\u00a0I work directly with a rep who knows my account and can help me if I need anything.<\/b>\u201d<\/p>

Secure Large File Transfer:<\/h3>

Sharing large imaging files for the purpose of clinical collaboration can be cumbersome. Preparing files by either printing them to stuff in an envelope, or transferring them to a CD or USB storage device to go in the mail or a courier bag is time consuming and expensive. You can\u00a0attach 500MB files to a Brightsquid Secure-Mail message<\/b>\u00a0simply by searching your system, or dragging and dropping the file into a message. And, there\u2019s no limit to the number of files subscribers can attach to each message.<\/p>

The ability to easily attach large files makes an important difference for Michael Lasky and the dental lab. He said that, \u201cBy cutting out the additional day or two for delivery we can now offer a faster turnaround<\/b>, a simpler protocol for a Doctor’s staff, all while securely backing up a patient’s CBCT data.\u201d<\/p>

Five stars and five key clinical benefits means Brightsquid is highly recommended.<\/h3>

Unanimous five star reviews are a high compliment. Even higher than that is putting your own reputation on the line by recommending Brightsquid services to a friend or colleague. We are honoured to hear that\u00a0Brightsquid users trust us to hold the strength of their word secure<\/b>.<\/p>

Roberta from Dr. Tracey Mulhull\u2019s office in Calgary described Brightsquid as \u201camazing\u201d and added, \u201cI highly recommend signing on this system.\u201d<\/p>

Both Sandra Duke and Ilya Sherman said that they highly recommend Brightsquid.<\/p>

Tyler Kerr at Palumbo Family Dentistry said, \u201cI only recommend products that I truly trust and believe in.\u201d He concluded with,\u00a0\u201cI will continue to recommend their service to every dental office I work with.\u201d<\/b><\/p>

Your glowing reviews of Brightsquid humble us, and inspire us to keep providing compliant communications that deliver benefit to your entire clinic. Thank you for your kind words. To provide your own review of Brightsquid, visit\u00a0our Facebook page<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

It\u2019s important to know where you stand with your customers. To understand how well Brightsquid serving our users, we asked users for […]<\/p>\n","protected":false},"author":1,"featured_media":2979,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brightsquid-blog"],"yoast_head":"\n5 Star Reviews for Brightsquid | HIPAA Compliant Email<\/title>\n<meta name=\"description\" content=\"Our secure webmail solutions have earned us 5 star reviews from all our users, clinics and patients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brightsquid.com\/brightsquid-earns-5-stars-across-all-reviews\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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