{"id":2376,"date":"2023-09-01T02:47:51","date_gmt":"2023-09-01T02:47:51","guid":{"rendered":"https:\/\/kleetos.com\/?p=2376"},"modified":"2025-07-07T07:37:00","modified_gmt":"2025-07-07T07:37:00","slug":"comparing-secure-mail-to-emrs-and-patient-portals","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/comparing-secure-mail-to-emrs-and-patient-portals\/","title":{"rendered":"Comparing Secure-Mail to EMRs and patient portals"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2376\" class=\"elementor elementor-2376\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658cdc08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658cdc08\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62eebfc0\" data-id=\"62eebfc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddbd2a9 elementor-widget elementor-widget-image\" data-id=\"ddbd2a9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"812\" height=\"372\" src=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-clinic-messaging-comparing-secure-mail-to-emr-brightsquid-blog.jpg\" class=\"attachment-full size-full wp-image-2997\" alt=\"\" srcset=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-clinic-messaging-comparing-secure-mail-to-emr-brightsquid-blog.jpg 812w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-clinic-messaging-comparing-secure-mail-to-emr-brightsquid-blog-300x137.jpg 300w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-clinic-messaging-comparing-secure-mail-to-emr-brightsquid-blog-768x352.jpg 768w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/09\/secure-clinic-messaging-comparing-secure-mail-to-emr-brightsquid-blog-650x298.jpg 650w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-452423cc elementor-widget elementor-widget-text-editor\" data-id=\"452423cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"has-padding-top\">We are often asked how the Brightsquid Medical-grade MessagingPlatform stands above patient portals and EMRs. The big reason people ask is because Brightsquid is in a new, unfamiliar category of software called \u201cClinical Care Coordination\u201d. Whereas portals and EMRs were built to manage resources and information inside clinic walls, Clinical Care Coordination software enables EMR and portal agnostic communication between all clinics and practitioners, and includes patients.\u00a0<strong>We unite the entire circle of care.<\/strong>\u00a0The salient question to ask is \u2013 How well does your EMR\/Portal manage communications outside of medical offices? Typically this functionality is non-existent in EMRs and Portals and left to fax and phone. the challenge is that fax and phone can&#8217;t unify the team with one single contact, they aren&#8217;t built to enable critical care collaboration. \u00a0<\/p><h3>EMRs don\u2019t share well with others<\/h3><p>As of now most electronic medical record (EMR) systems in Canada are 10-15 years old and represent a technology that was meant to be a digital mirror of paper records. Typically, these systems include scheduling, billing and patient record management capabilities. Within the four walls of a healthcare facility, these software systems do a good job providing managed access to a version of patient medical records. Through no fault of their own, too often the versions EMRs hold are incomplete. Since EMRs generate and aggregate patient healthcare information, one would assume secure communications management to be a natural extension of EMR capabilities. However, enabling and managing the secure transmission of protected patient information across disparate clinical systems is difficult; it requires skillsets quite unique from those focused on single facility scheduling, billing, and records management.\u00a0<strong>EMRs were never designed to communicate patient information outside of the clinic.<\/strong>\u00a0This is the need that Brightsquid addresses. We\u2019ve spent more than half a decade honing the ability to safely and easily communicate protected information between practitioners, and between practitioners and patients. Brightsquid\u2019s depth of expertise in secure communications technologies combined with a breadth of compliance and regulatory management capabilities across multiple jurisdictions makes us uniquely suited to this task. We developed Secure-Mail to replace the phone and fax, enabling modern Medical offices to quickly convey and access large amounts of information in a secure, traceable, and auditable manner. The result is that\u00a0<strong>practices using Secure-Mail report significant improvements in the efficiency and effectiveness of coordinating patient care<\/strong>\u00a0through reductions in phone conversations, \u201cphone tag\u201d, fax management, and traditional snail mail. \u00a0<\/p><h3>Patient Portals are myopic<\/h3><p>Patient portals are an EMR extension, and suffer from some of the same issues as EMRs.\u00a0<strong>The portal\u2019s biggest gap is rooted in the fact that patient information is spread across multiple primary and acute healthcare facilities and clinical systems.<\/strong>\u00a0Consequently, a single portal is unlikely to house the patient\u2019s complete healthcare record, providing only limited access to partial records of a patient\u2019s hospital visits, lab reports, diagnostic imaging reports, and medication history. Furthermore, while portals provide patients the ability to review some of their healthcare record, their level of access, in some instances, may provide access to too little information, while in other instances provide access to information meant for the physician\u2019s reference alone. This can ultimately result in unexpected anxiety for patient and physician alike. Finally, patients can find portal interactions to be complicated and difficult to navigate with insufficient direction or explanation. In contrast,\u00a0<strong>the Brightsquid system looks and acts like email<\/strong>, and is extremely easy for the patient, physician and office staff to understand and use. Physicians and their staff determine which information is and isn\u2019t sent to practitioners and patients, and don\u2019t need to worry about inadvertent patient access to too much or too little information. \u00a0<\/p><h3>Let healthcare information flow securely<\/h3><p><strong>Brightsquid systems make it easy for healthcare practitioners to securely request and send patient information across facilities and clinical systems, and consequently share this information with patients.<\/strong>\u00a0This results in EMR vendors focusing their attention on continued optimization of facility patient record management, while Brightsquid enables ubiquitous, convenient, and compliant healthcare communications. We look forward to a time when leading EMRs integrate with Secure-Mail to enhance the patient management experience by creating a consolidated channel for the flow of protected information. Evidence shows that by easily sharing patient data from the source, such an integration can and will accelerate care and improve the effectiveness of the entire care team. The grand result is that healthcare system costs can actually go down while outcomes get better.\u00a0<strong>Written by: Rohit Joshi, CEO, Brightsquid<\/strong>\u00a0Rohit\u2019s career as a senior executive spans more than 20 years with life science and technology companies in the USA and Canada. In that time he has developed a deep understanding of the challenges and benefits of communication in healthcare. Rohit\u2019s legal expertise includes the use of technology for compliant communications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We are often asked how the Brightsquid Medical-grade MessagingPlatform stands above patient portals and EMRs. The big reason people ask is because [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2997,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2376","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brightsquid-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Brightsquid Secure Mail Vs Patient Portals | HIPAA Compliant Email<\/title>\n<meta name=\"description\" content=\"In this article, our experts compare Secure-Mail to Patient Portals and EMRs to explain how our secure webmail system offers better information flow.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brightsquid.com\/comparing-secure-mail-to-emrs-and-patient-portals\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comparing Secure-Mail to EMRs and patient portals\" \/>\n<meta property=\"og:description\" content=\"In this article, our experts compare Secure-Mail to Patient Portals and EMRs to explain how our secure webmail system offers better information flow.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brightsquid.com\/comparing-secure-mail-to-emrs-and-patient-portals\/\" \/>\n<meta property=\"og:site_name\" content=\"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-01T02:47:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-07T07:37:00+00:00\" \/>\n<meta property=\"og:image\" 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