{"id":2201,"date":"2023-08-31T02:50:13","date_gmt":"2023-08-31T02:50:13","guid":{"rendered":"https:\/\/kleetos.com\/?p=2201"},"modified":"2025-07-07T07:16:07","modified_gmt":"2025-07-07T07:16:07","slug":"connected-health-redefining-the-patient-provider-relationship-using-secure-mail","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/connected-health-redefining-the-patient-provider-relationship-using-secure-mail\/","title":{"rendered":"Connected Health: Redefining the Patient-Provider Relationship Using Secure-Mail"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2201\" class=\"elementor elementor-2201\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658cdc08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658cdc08\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62eebfc0\" data-id=\"62eebfc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddbd2a9 elementor-widget elementor-widget-image\" data-id=\"ddbd2a9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"812\" height=\"372\" src=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-connected-health-redefining-patient-provider-relationship-brightsquid-blog.jpg\" class=\"attachment-full size-full wp-image-2521\" alt=\"\" srcset=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-connected-health-redefining-patient-provider-relationship-brightsquid-blog.jpg 812w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-connected-health-redefining-patient-provider-relationship-brightsquid-blog-300x137.jpg 300w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-connected-health-redefining-patient-provider-relationship-brightsquid-blog-768x352.jpg 768w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-connected-health-redefining-patient-provider-relationship-brightsquid-blog-650x298.jpg 650w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-452423cc elementor-widget elementor-widget-text-editor\" data-id=\"452423cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"has-padding-top\">With the emergence of new digital tools, the patient-provider relationship is evolving, and the expectation for healthcare teams to communicate using patient-centred platforms is becoming more prominent.<\/p><h3>Barriers to Adopting Communication Innovations in Healthcare<\/h3><p>For most, digital communications tools like email and text message are part of daily life, but for those of us who work in healthcare,\u00a0<a href=\"https:\/\/\/privacy\/\"><strong>privacy<\/strong><\/a>,\u00a0<strong>compliance<\/strong>\u00a0and\u00a0<strong>security<\/strong>\u00a0must come before convenience and immediacy. Consequently, many clinics continue to sacrifice efficiency by using old and outdated healthcare communication systems, like fax and postal mail, mistakenly assuming that they are more secure than the modern alternatives available today.<\/p><h4>Secure-Mail: the Patient-Centric Platform<\/h4><p>While it is true that email is insecure, it isn\u2019t the only option for healthcare communication in the digital age. Thousands of physicians, specialists, allied health professionals, and patients are improving the delivery of healthcare by sharing Protected Healthcare Information securely and efficiently with\u00a0<a href=\"https:\/\/brightsquid.com\/secure-mail\/\">Brightsquid Secure-Mail<\/a>.<\/p><h4>Secure-Mail is transforming patient-provider relationships:<\/h4><ul><li>&#8211;\u00a0<a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pubmed\/18443995\" target=\"blank\" rel=\"noopener noreferrer\">Physician-to-Patient email<\/a>\u00a0closely mimics the dynamics of traditional medical communications and fulfills similar functions<\/li><li>&#8211; The\u00a0<a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC3222203\/\" target=\"blank\" rel=\"noopener noreferrer\">average time required<\/a>\u00a0for a physician to effectively respond to patient messages via secure email is 2.3 minutes<\/li><li>&#8211; Patients typically forget\u00a0<a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC539473\/#ref21\" target=\"blank\" rel=\"noopener noreferrer\">40-80% of information provided<\/a>\u00a0by healthcare practitioners<\/li><li>&#8211; Written information is better remembered and leads to\u00a0<a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pubmed\/11420904\" target=\"blank\" rel=\"noopener noreferrer\">increased treatment adherence<\/a>\u00a0and improved health outcome measures.<\/li><\/ul><h4>What can Secure-Mail be used for?<\/h4><ul><li>&#8211; Accelerate care through asynchronous team-based communication<\/li><li>&#8211; Share results<\/li><li>&#8211; Send lab requests<\/li><li>&#8211; Address concerns remotely<\/li><li>&#8211; Coordinate team care<\/li><li>&#8211; Request e-consults<\/li><li>&#8211; Consolidate records<\/li><li>&#8211; Increase treatment adherence<\/li><li>&#8211; Acquire patient feedback<\/li><li>&#8211; Pre-appointment questionnaires<\/li><li>&#8211; Detailed appointment reminders\/scheduling<\/li><li>And so on\u2026<\/li><\/ul><h4>Start Using Secure-Mail for Secure Messaging Today<\/h4><p>Brightsquid makes sharing patient information faster, easier, and more compliant than ever before. For more information on how you can get started with our secure, medical-grade messaging platform, contact us today\u00a0<a href=\"mailto:sales@brightsquid.com\">sales@brightsquid.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>With the emergence of new digital tools, the patient-provider relationship is evolving, and the expectation for healthcare teams to communicate using patient-centred [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2521,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brightsquid-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - 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