{"id":2139,"date":"2023-08-31T00:38:43","date_gmt":"2023-08-31T00:38:43","guid":{"rendered":"https:\/\/kleetos.com\/?p=2139"},"modified":"2025-04-03T04:19:59","modified_gmt":"2025-04-03T04:19:59","slug":"brightsquid-secure-mail-tutorial-how-to-recall-a-message","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/","title":{"rendered":"Brightsquid Secure-Mail Tutorial: How to Recall A Message"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2139\" class=\"elementor elementor-2139\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658cdc08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658cdc08\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62eebfc0\" data-id=\"62eebfc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddbd2a9 elementor-widget elementor-widget-image\" data-id=\"ddbd2a9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"812\" height=\"372\" src=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg\" class=\"attachment-full size-full wp-image-2475\" alt=\"\" srcset=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg 812w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog-300x137.jpg 300w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog-768x352.jpg 768w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog-650x298.jpg 650w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-452423cc elementor-widget elementor-widget-text-editor\" data-id=\"452423cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mistakes happen, information can be miscommunicated, or perhaps a diagnosis or treatment plan has changed. Whatever the case, when you send an email through Brightsquid\u00a0<a href=\"\/secure-mail\">Secure-Mail<\/a>, it\u2019s easy to recall the message from the recipient\u2019s inbox.<\/p><p>To do so, navigate to your sent folder and select the message. Once it\u2019s open on your screen, click the menu on the right-hand side and select the \u201crecall\u201d option to revoke access from the recipients. Note that once a message has been recalled, this action\u00a0<strong>cannot<\/strong>\u00a0be undone<\/p><p>From the recipient\u2019s point of view, they will see a placeholder message remaining in their inbox, but the subject line, body, and attachments will be cleared. They will only be able to access the sender\u2019s contact information.<\/p><h3><strong>Watch our video tutorial:\u00a0<\/strong><\/h3><div class=\"lazyframe lazyframe--loaded\" data-ratio=\"16:9\" data-src=\"https:\/\/www.youtube.com\/embed\/10pRSVr5Jr8\"><iframe src=\"https:\/\/www.youtube.com\/embed\/10pRSVr5Jr8\" width=\"560\" height=\"615\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/div><p>If you\u2019d like to find out more about how Secure-Mail can upgrade your workflows and protect your practice, contact\u00a0<a href=\"mailto:sales@\">sales@brightsquid.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mistakes happen, information can be miscommunicated, or perhaps a diagnosis or treatment plan has changed. Whatever the case, when you send an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2475,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2139","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brightsquid-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HIPAA Compliant Secure Mail Message Recall | Brightsquid Tutorials<\/title>\n<meta name=\"description\" content=\"Learn to recall messages sent via your HIPAA Compliant secure email by Brightsquid.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Brightsquid Secure-Mail Tutorial: How to Recall A Message\" \/>\n<meta property=\"og:description\" content=\"Learn to recall messages sent via your HIPAA Compliant secure email by Brightsquid.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/\" \/>\n<meta property=\"og:site_name\" content=\"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-31T00:38:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-03T04:19:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"812\" \/>\n\t<meta property=\"og:image:height\" content=\"372\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Brightsquid Secure Communications\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brightsquid Secure Communications\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/brightsquid.com\/us\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/\",\"url\":\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/\",\"name\":\"HIPAA Compliant Secure Mail Message Recall | Brightsquid Tutorials\",\"isPartOf\":{\"@id\":\"https:\/\/brightsquid.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg\",\"datePublished\":\"2023-08-31T00:38:43+00:00\",\"dateModified\":\"2025-04-03T04:19:59+00:00\",\"author\":{\"@id\":\"https:\/\/brightsquid.com\/us\/#\/schema\/person\/6172cfd5b58366fc9449c27459fe3205\"},\"description\":\"Learn to recall messages sent via your HIPAA Compliant secure email by Brightsquid.\",\"breadcrumb\":{\"@id\":\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#primaryimage\",\"url\":\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg\",\"contentUrl\":\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg\",\"width\":812,\"height\":372},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/brightsquid.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Brightsquid Secure-Mail Tutorial: How to Recall A Message\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/brightsquid.com\/us\/#website\",\"url\":\"https:\/\/brightsquid.com\/us\/\",\"name\":\"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/brightsquid.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/brightsquid.com\/us\/#\/schema\/person\/6172cfd5b58366fc9449c27459fe3205\",\"name\":\"Brightsquid Secure Communications\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/brightsquid.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6087d6d32268cb4d89627c663c0b150d?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6087d6d32268cb4d89627c663c0b150d?s=96&d=mm&r=g\",\"caption\":\"Brightsquid Secure Communications\"},\"sameAs\":[\"https:\/\/brightsquid.com\"],\"url\":\"https:\/\/brightsquid.com\/us\/author\/lro99\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"HIPAA Compliant Secure Mail Message Recall | Brightsquid Tutorials","description":"Learn to recall messages sent via your HIPAA Compliant secure email by Brightsquid.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/","og_locale":"en_US","og_type":"article","og_title":"Brightsquid Secure-Mail Tutorial: How to Recall A Message","og_description":"Learn to recall messages sent via your HIPAA Compliant secure email by Brightsquid.","og_url":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/","og_site_name":"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches","article_published_time":"2023-08-31T00:38:43+00:00","article_modified_time":"2025-04-03T04:19:59+00:00","og_image":[{"width":812,"height":372,"url":"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg","type":"image\/jpeg"}],"author":"Brightsquid Secure Communications","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Brightsquid Secure Communications","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/brightsquid.com\/us\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/","url":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/","name":"HIPAA Compliant Secure Mail Message Recall | Brightsquid Tutorials","isPartOf":{"@id":"https:\/\/brightsquid.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#primaryimage"},"image":{"@id":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#primaryimage"},"thumbnailUrl":"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg","datePublished":"2023-08-31T00:38:43+00:00","dateModified":"2025-04-03T04:19:59+00:00","author":{"@id":"https:\/\/brightsquid.com\/us\/#\/schema\/person\/6172cfd5b58366fc9449c27459fe3205"},"description":"Learn to recall messages sent via your HIPAA Compliant secure email by Brightsquid.","breadcrumb":{"@id":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#primaryimage","url":"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg","contentUrl":"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-email-recalls-brightsquid-blog.jpg","width":812,"height":372},{"@type":"BreadcrumbList","@id":"https:\/\/brightsquid.com\/brightsquid-secure-mail-tutorial-how-to-recall-a-message\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/brightsquid.com\/us\/"},{"@type":"ListItem","position":2,"name":"Brightsquid Secure-Mail Tutorial: How to Recall A Message"}]},{"@type":"WebSite","@id":"https:\/\/brightsquid.com\/us\/#website","url":"https:\/\/brightsquid.com\/us\/","name":"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/brightsquid.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/brightsquid.com\/us\/#\/schema\/person\/6172cfd5b58366fc9449c27459fe3205","name":"Brightsquid Secure Communications","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/brightsquid.com\/us\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6087d6d32268cb4d89627c663c0b150d?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6087d6d32268cb4d89627c663c0b150d?s=96&d=mm&r=g","caption":"Brightsquid Secure Communications"},"sameAs":["https:\/\/brightsquid.com"],"url":"https:\/\/brightsquid.com\/us\/author\/lro99\/"}]}},"_links":{"self":[{"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/posts\/2139"}],"collection":[{"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/comments?post=2139"}],"version-history":[{"count":11,"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/posts\/2139\/revisions"}],"predecessor-version":[{"id":2479,"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/posts\/2139\/revisions\/2479"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/media\/2475"}],"wp:attachment":[{"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/media?parent=2139"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/categories?post=2139"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brightsquid.com\/us\/wp-json\/wp\/v2\/tags?post=2139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}