{"id":2138,"date":"2023-08-31T00:36:29","date_gmt":"2023-08-31T00:36:29","guid":{"rendered":"https:\/\/kleetos.com\/?p=2138"},"modified":"2025-07-07T06:52:57","modified_gmt":"2025-07-07T06:52:57","slug":"brightsquid-secure-mail-tutorial-read-receipts","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/brightsquid-secure-mail-tutorial-read-receipts\/","title":{"rendered":"Brightsquid Secure-Mail Tutorial: Read Receipts"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2138\" class=\"elementor elementor-2138\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-658cdc08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"658cdc08\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-62eebfc0\" data-id=\"62eebfc0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddbd2a9 elementor-widget elementor-widget-image\" data-id=\"ddbd2a9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"812\" height=\"372\" src=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-read-reciepts-brightsquid-blog-2.jpg\" class=\"attachment-full size-full wp-image-2470\" alt=\"\" srcset=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-read-reciepts-brightsquid-blog-2.jpg 812w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-read-reciepts-brightsquid-blog-2-300x137.jpg 300w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-read-reciepts-brightsquid-blog-2-768x352.jpg 768w, https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/08\/secure-clinic-messaging-brightsquid-read-reciepts-brightsquid-blog-2-650x298.jpg 650w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-452423cc elementor-widget elementor-widget-text-editor\" data-id=\"452423cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When sharing patient records, information on a diagnosis, patient follow-ups, pre-visit forms, appointment reminders, and lab results, it can be useful, and even critical, to close the loop with concrete knowledge that your intended recipient has viewed your message. Read receipts can determine if a follow-up or escalation is in order, and can help you better streamline your communication with colleagues and patients.<\/p><p>To find out if your Secure-Mail message has been read, select it in your sent messages folder. Notice the indicator box next to the recipient\u2019s name. An orange box means the message has not been read, and a green checkbox means it has been viewed. You can even hover over the recipient name to see the time and the date it was first viewed.<\/p><h3>Watch our video tutorial:<\/h3><div class=\"lazyframe lazyframe--loaded\" data-ratio=\"16:9\" data-src=\"https:\/\/www.youtube.com\/embed\/NeE5yvBq1NA\"><iframe src=\"https:\/\/www.youtube.com\/embed\/NeE5yvBq1NA\" width=\"560\" height=\"615\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/div><p>You\u2019ll see Secure-Mail goes above and beyond fax and traditional email by providing certainty that your message was read (or not).<\/p><p>If you\u2019d like to find out more about how Secure-Mail can upgrade for your workflows and protect your practice, contact\u00a0<a href=\"mailto:sales@\">sales@brightsquid.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>When sharing patient records, information on a diagnosis, patient follow-ups, pre-visit forms, appointment reminders, and lab results, it can be useful, and [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":2470,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brightsquid-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HIPAA Compliant Secure Mail Read Receipts | Brightsquid Tutorials<\/title>\n<meta name=\"description\" content=\"Learn to use the Secure-Mail Read Receipts feature to stay connected with your patients and offer team-based care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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