{"id":1043,"date":"2023-07-27T11:33:35","date_gmt":"2023-07-27T11:33:35","guid":{"rendered":"https:\/\/kleetos.com\/?p=1043"},"modified":"2025-07-07T06:51:37","modified_gmt":"2025-07-07T06:51:37","slug":"conquer-silence-make-the-most-of-your-appointments","status":"publish","type":"post","link":"https:\/\/brightsquid.com\/us\/conquer-silence-make-the-most-of-your-appointments\/","title":{"rendered":"Conquer Silence – make the most of your appointments"},"content":{"rendered":"\t\t
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Virtual care is an efficient and safe way to connect with your clinic during COVID-19 and beyond. Many patients who have tried it expect it to be the new norm even after the pandemic.<\/p>

As a patient, it\u2019s important that you are addressing all your questions or concerns with your doctors. According to the Canadian Patient Safety Institute (CPSI), virtual appointments are new to many of us and it helps to take time putting thought into your appointment. Digital technology comes with the idea of speed (and virtual care does support better clinic efficiency), but it is important not to feel rushed through virtual appointments without addressing all of your concerns.\u00a0<\/p>

New ways of connecting with your providers and their staff make it easier to get all of the information you need before your in person appointment so you can have more in-depth discussions and figure a plan with your doctor moving forward. Using Secure-Mail, you can send questions in advance, collect information about what was discussed in appointments for reference later, and ask follow up questions that occur to you after the fact.\u00a0<\/p>

It was found that patients typically recall less than 70% of what was discussed during their appointments and often feel overwhelmed by papers handed to them on the way out. Only about half of patients feel they have all the information they need upon leaving an appointment. That\u2019s why it\u2019s so important to ask for notes, and ask questions through your Secure-Mail account.<\/p>

Speak up if you have any questions or concerns<\/b><\/p>

Virtual care tools like Secure-Mail help patients be an active contributor when connecting with their clinics. Follow up papers and notes can be sent to them through Secure-Mail for easy reference and follow up later. You can send non-urgent questions as they occur to you rather than having to align your schedule with your clinic\u2019s business hours. And, you can take your time thinking about your answer to questions your doctor may have for you about a condition, so that you are providing more complete information rather than trying to remember everything or giving incomplete answers on the spot.<\/p>

The CPSI has created a toolkit for patients, on how to better communicate with your doctors and how to make the most of out of your appointment:\u00a0<\/b>www.patientsafetyinstitute.ca\/Conquer-Silence<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Virtual care is an efficient and safe way to connect with your clinic during COVID-19 and beyond. Many patients who have tried […]<\/p>\n","protected":false},"author":5,"featured_media":1177,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1043","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brightsquid-blog"],"yoast_head":"\nVirtual Care Could Be the Future | Secure-Mail Blog<\/title>\n<meta name=\"description\" content=\"Virtual care tools like Secure-Mail are helping patients make the most of their appointments and become more involved in their healthcare.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conquer Silence - make the most of your appointments\" \/>\n<meta property=\"og:description\" content=\"Virtual care tools like Secure-Mail are helping patients make the most of their appointments and become more involved in their healthcare.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/\" \/>\n<meta property=\"og:site_name\" content=\"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-27T11:33:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-07T06:51:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/07\/Patient-Resources-812x372-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"812\" \/>\n\t<meta property=\"og:image:height\" content=\"372\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mark Eyre\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mark Eyre\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/brightsquid.com\/us\/conquer-silence-make-the-most-of-your-appointments\/\",\"url\":\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/\",\"name\":\"Virtual Care Could Be the Future | Secure-Mail Blog\",\"isPartOf\":{\"@id\":\"https:\/\/brightsquid.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/07\/Patient-Resources-812x372-1.jpg\",\"datePublished\":\"2023-07-27T11:33:35+00:00\",\"dateModified\":\"2025-07-07T06:51:37+00:00\",\"author\":{\"@id\":\"https:\/\/brightsquid.com\/us\/#\/schema\/person\/0ba78e02848b3e0d7d568dc35bad2378\"},\"description\":\"Virtual care tools like Secure-Mail are helping patients make the most of their appointments and become more involved in their healthcare.\",\"breadcrumb\":{\"@id\":\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/#primaryimage\",\"url\":\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/07\/Patient-Resources-812x372-1.jpg\",\"contentUrl\":\"https:\/\/brightsquid.com\/us\/wp-content\/uploads\/sites\/2\/2023\/07\/Patient-Resources-812x372-1.jpg\",\"width\":812,\"height\":372},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/brightsquid.com\/conquer-silence-make-the-most-of-your-appointments\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/brightsquid.com\/us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conquer Silence – make the most of your appointments\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/brightsquid.com\/us\/#website\",\"url\":\"https:\/\/brightsquid.com\/us\/\",\"name\":\"Brightsquid US | Simplify Clinic Operations, Prevent Privacy Breaches\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/brightsquid.com\/us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/brightsquid.com\/us\/#\/schema\/person\/0ba78e02848b3e0d7d568dc35bad2378\",\"name\":\"Mark Eyre\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/brightsquid.com\/us\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/e5cae207e845c1cc3eba09e399b494bb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/e5cae207e845c1cc3eba09e399b494bb?s=96&d=mm&r=g\",\"caption\":\"Mark Eyre\"},\"description\":\"Mark Eyre is the Director of Customer Operations at Brightsquid Secure Communications Corp., a leading provider of secure communication solutions tailored for team-based and patient-centered healthcare. 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