Encrypted email for healthcare clinics Keep patient information private and secure with Secure-Mail
Brightsquid Secure-Mail is a safe and secure way to communicate private information. Use it to ensure you are sending encrypted email.
Your Secure-Mail account keeps private information encrypted in transit and at rest so you know the content of your messages is always safe. We establish encrypted connections with any device for end-to-end encryption while you, your colleagues, and your patients are viewing or downloading information from your account.
Encryption is important for protecting patient information, but encryption does not guarantee privacy compliance or security. Email encryption can be difficult to manage. Especially when sending between different email services.
Issues with traditional email encryption:
Different systems don’t always share the same encryption methods and so encryption may be discarded as the message passes onto your recipient’s email provider.
Some encryption systems require the installation of software by the recipient as well, or additional messages to share a decryption key. This can be very difficult for many users to manage, especially when communicating with patients.
Encrypted messages sent through regular email can still be intercepted and decoded later.
Traditional email travels the internet through unidentified and untraceable servers this prevents the information from being tracked and makes it impossible to maintain chain-of-custody. Each transition point in the path of a traditional email (see diagram) is a potential interception point.
Traditional email (encrypted or not) is the most common way ransomware enters healthcare organizations. The habit of using traditional email puts your clinic at risk.
Secure-Mail is a closed system that creates a secure encrypted connection with your device. Because messages are only sent within the Brightsquid servers, your private patient data isn't at risk of interception, and encryption won’t be lost as there are no transitions between services.
Once the users you invite create their account, they only need their password to login and view your message. There is no software to install or update, and all users can contact our support team for help so your staff aren’t required to be Secure-Mail troubleshooters.
Being a closed system means only verified users can send you messages - no more spam!
Secure-Mail scans uploaded files to block ransomware and other cyber attacks so you can be sure you and your team aren’t accidentally downloading ransomware when you click on attachments.