Clinics using Brightsquid to communicate with just 25% of patients have reduced their call volume by 17%, and are spending an hour less a day on the phone.
As many as 50% of faxed referrals don’t go through on the first try and need to be resent. Sending patient information via Secure Health Exchange guarantees delivery the first time.
Address minor patient issues remotely in less time so that in-office visits are reserved for your most involved patients.
Many patient issues can be addressed without requiring an office visit. These cases typically require less time, freeing exam room time for more critical concerns.
By addressing non-urgent cases remotely, you make more in office visit time available for urgent cases. Wait times are reduced and your patients get better sooner.
Send patients follow-up messages rather than waiting for the next appointment (or repeatedly trying to reach them by phone) to remind, or measure effectiveness, of treatment plans.
Whichever EMR you use, Brightsquid can quickly receive exported information for secure transmission to patients or practitioners. It doesn’t matter which EMR is at the receiving end, so your options for collaboration aren’t restricted by proprietary infrastructure. Downloading and saving received files to a patient’s record takes only a few seconds.
In Alberta, and a few other provinces, addressing patient concerns through a secure email or messaging platform like Brightsquid is a billable service. Using Brightsquid, you can improve clinical productivity and offset your monthly subscription with just 2 qualifying messages to patients.
Direct Patient Messaging – Communicate results, plans, and treatments via secure messaging to give patients more ownership of their healthcare. As a result, patients are happier and more likely to comply with treatment plans.
Free Collaborator Access – Every patient, practice, and physician you invite to use Secure-Mail with you has free unlimited access to Secure Health Exchange.
Top-level Security – Your data is protected by a security system that complies with the most strict privacy protection regulations in the world.
True Canadian Privacy Compliance – Encryption is only one component of protecting patient privacy. How and where information is stored, data access tracked, and transactions archived is also required. Brightsquid is certified compliant all requirements of Canadian law.
Just Like Email – You, your staff and your patients will be instantly comfortable on the Secure-Mail interface. It was designed to look, feel, and function just like the most popular email platforms. Users keep existing email addresses and receive new message notifications right in their standard email inbox.
Proven Platform – You are not a test subject. The Brightsquid platform has been adopted by tens of thousands of healthcare professionals around the world. Compliance is verified by annual third-party audits. Functionality and usability have been optimized by use in thousands of clinics.
Live Expert Support – In the event you have questions about your account, or your patients or colleagues need help getting started, our support team is available to help via phone, chat, or email.
Attach Anything – You can upload 500MB in file attachments with each message. Attach lab results or full radiology reports in one message without degrading image quality.
Controlled Access Anywhere – Login to confidentially review and send secure messages from anywhere you have an Internet connection. Advanced security tracks and logs all message access for optimum privacy protection.