Frequently Asked Questions

What is Brightsquid?

Brightsquid Secure-Mail is the trusted leader in secure communication, providing a HIPPA compliant e-Mail solution for dentists, specialists and labs. Learn more about our company and read our story here.

Where did the name Brightsquid come from?

We love our name and are always happy to share its origin. It all comes down to connecting individuals and illuminating communication. Read the full story behind our name here.

Who uses Brightsquid?

Brightsquid was created to meet the collective needs of the entire dental care team, including dentists, specialists and dental laboratory personnel, including auxiliary staff members and administrative employees.

Does Brightsquid comply with regulations?

Brightsquid is committed to helping our customers comply with privacy and security regulations set forth in the Health Insurance Portability and Accountability Act (HIPAA), Personal Information Protection and Electronic Documents Act (PIPEDA) and The Health Information Technology for Economic and Clinical Health (HITECH) Act. We are proud to meet, and in most cases exceed, the security standards requirements. Our methods of controlled user access, high end data encryption, documented activity logs and the use of secure, dedicated servers are just a few of the many ways we protect the integrity of your patients' health-related information stored on our system.

Can I use Brightsquid when I am away from the office?

Yes, you can access Brightsquid Secure-Mail from your phone, tablet or laptop in or out of the office. Get the security protection you need with remote access to your practice communications.

Can I try Brightsquid prior to purchasing a subscription?

Yes. Please contact our office for a free trial account.

Is training available?

Brightsquid is proud to provide live training and support to our customers via telephone, e-Mail, live chat and even remote screen sharing. When you need us; we're here to help. Please contact our office for more information.