Job : Secure Email
Work : Aurum Ceramic/Classic Dental Laboratories
When Mr. Kerr was hired by Palumbo Family Dentistry to introduce greater efficiency, it quickly became clear that new digital scanners necessitated new digital processes. “I’m not going to pay for a digital system but still print radiographs and mail them, that’s going backwards,” explains Mr. Kerr regarding how he is using Brightsquid Secure-mail to maximize clinic’s return on their new x-ray equipment.
Increase Dental Office Efficiency and Effectiveness:
“We’re extremely busy,” says Mr. Kerr. “As a general office we send a lot of referrals. For me to be able to just click a button and send files while I’m on the phone with a patient, it’s huge. It’s a MASSIVE time saver for your office.”
Accelerate Specialist Collaboration:
Mr. Kerr describes his new referral process as easy and fast. “If an office calls about one of our patients they’re seeing in five minutes, we can send the referral form and x-rays immediately. If they aren’t on Brightsquid, I can just invite them. If they don’t want Brightsquid, they have to wait a week for the mail.”
Cut Costs and Protect Patients:
Mr. Kerr knows patients and quality of treatment suffer when other offices continue to rely on snail mail to send and receive printed radiographs. “No matter how good your printer is, it’s never as good as digital format. And that can limit diagnostic usefulness.”
One pediatric specialist he works with demands to wait for printed images to be mailed. If the prints don’t arrive in time, children are needlessly exposed to a double dose of radiation.
Keep up with the Pack and Stay Compliant:
“Compliance is huge. HIPAA is so simple, if you have the right tools,” Mr. Kerr says. “Brightsquid is an easy and secure way to communicate that allows us to go digital and stay compliant. It also shows our patients that we’re keeping their information safe.”
Mr. Kerr says clinics that continue to rely solely on mail and fax are going to fall behind and lose business. “It gets very difficult and expensive for a general dentist that has transitioned to digital to send information to those offices still holding on to paper.”
Realize the Value of Digitization with Secure-Mail:
Mr. Kerr says, “It’s not a huge expensive tool but it makes a large impact. The ease of use and everything about how it works just makes life for offices that use it so much easier. If I didn’t have Secure-Mail, I’d need two of me. Brightsquid has allowed us to unlock the full potential of a truly seamless and ultimately paperless system and I highly recommend it to everyone.”