WEBINAR RECAP: Virtual Care Tips for Continuity of Care - Read Receipts and message recall

May 22, 2020

Learn how to manage virtual care and your clinic's Virtual Front Desk using the read receipt and message recall features in Brightsquid Secure-Mail. Your Secure-Mail account provides your clinic with more privacy compliance, cybersecurity, efficiency, effectiveness than fax, phone, and email.

Read receipts provide time stamps to know if and when a secure message you have sent has been read by the patient. This feature provides closed-loop communication without any followup required. It increases your clinic’s time management and helps keep communications organized.

Message recall allows you to remove access to a message that may have accidentally been sent to the wrong person, or from someone that no longer needs the information (such as a specialist no longer supporting care). Taking back an unopened message that you mistakenly sent can prevent accidental privacy breaches at your clinic.